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KMID : 1002520190130040145
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Korean Journal of Health Service Management
2019 Volume.13 No. 4 p.145 ~ p.161
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Effects of Job Burnout on Organization Commitment and Organizational Citizen Behavior: A Moderating Effect of Family-Supportive Organization Perception
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Kim Jung-Sun
Lee Geun-Chan
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Abstract
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Objectives: Work-Family Balance (WFB) is a significant social issue in Korea. We examined the effects of employees’ burnout on organizational performances by determining the moderating effect of family-friendly organizational culture in firefighter’s organization.
Methods: To test the hypothesis, data were collected from firefighters who are working at five fire stations in Deajeon and Chungnam province. Based on quantitative survey from 489 respondents, hierarchical regression analyses were performed.
Results: The analysis revealed that job burnout had a negative effect on both organizational commitment (OC) and organizational citizen behavior (OCB). Family-Supportive Organization Perception (FSOP) negatively moderated the relationship between burnout and OCB. On the other hand, there was no significant moderating effect of FSOP on the relationship between burnout and OC.
Conclusions: This study raises the importance of creating an organizational culture that gives its members a belief that the organization guarantees and supports the work-family balance system.
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KEYWORD
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Job Burnout, Organizational Commitment, Organizational Citizen Behavior, Family- Supportive Organization Perception
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